There are 2 ways to make payment:
- Online Payment via Shopify - you can make payment with your Credit Card via security checkout with Shopify.
- Offline Payment - you can make a bank transfer / PAYNOW to us within 24 hours of your order. More information and our account details will be stated in your order confirmation email. If you did not receive the email, please contact us as soon as possible.
Modification/ Cancellation of Orders
Please contact us immediately within 24 hours since processed and shipped orders cannot be modified or cancelled.
Refund policy is only applicable for goods that are defective or damaged. Do send us photo proof to firstname.lastname@example.org or DM us over @thebraveassembly on Instagram.
Goods must be returned within 7 days of purchase for exchange or credit. Please include your receipt and note that shipping costs will not be refunded. Returns lost in return shipping will also not be refunded. All shipping costs incurred by exchange will be borne by customers.
Lost / Returned Parcels
We will not liable for any lost parcels.
For all Returned Parcels, receiver is to pay for shipping costs incurred before orders can be mailed out again.